Basis and scope

The protection of your personal data is very important to us. We (further also "the offerer") process your data therefore exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website. The scope of our privacy policy is the territory of the European Union.

General and introduction

With each access to our offer, information is automatically collected by us or our internet provider. This information, also known as server log files, are of a purely general nature and therefore do not allow any conclusion on your person.

We retain this after registration. We do not store data that leads to an identification of your person, such as Clear names, postal addresses, bank details, credit card numbers and so on.

Without the collection of certain data, the services of our offer can not be provided. We also use this data for statistical purposes in the course of improving our offers. In addition, these data are necessary for the safety of users and our security as well as for the protection of our offers.

Our handling of personal data

Definition: Personal information is any information that uniquely identifies a person. It is therefore data that can be traced back to a person.

These personal data include the first name and the name, the telephone number and the e-mail address. Personal information also includes information on hobbies, memberships and preferences as well as websites that have been accessed.

These data are only collected, used and, if necessary, passed on by the provider, provided the legislator expressly permits this or the user agrees to the collection, processing, use and disclosure of the data.

Our internal processing directory for controllers is available to the relevant authorities.

Contact

If you contact us directly via the form on the website or by e-mail, your data will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.

data storage

We point out that for the purpose of simpler shopping or use process and for subsequent contract processing by the website operator in the context of cookies, the IP data of the connection owner are stored.

In addition, the following data are stored in so-called "log files" for the purpose of contract execution:

Used browser type
ISP (Internet Service Provider)
operating system
Date / time stamp of the visit
So-called "clickstream data" on the course of the meeting
Input and output pages

Furthermore, the following data is collected and stored during registration, during and after logging on and using (for example, buying credits or using credits):

E-mail address
If applicable, nickname / alias
Visits to the website
Registrations (also failed attempts)
Financial transactions (for example, purchase of credits)
payment service
Type of use of the purchased credits
Preferences (Preferences)
favorites
Reviews and subscriptions
amendments
terminations
Customer service requests
Notifications
Password (encrypted)
If necessary telephone number (2 factor security)
Payment / Transaction Data from Payment Provider to Use Warranty
If applicable, date of closure of the customer account
Recovery process of the password in case of loss by the user
Contents of the forms used
Data for each upload by the user (also studio or channel / channel)
Search queries of the user on the website

The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties will not take place, with the exception of the transmission of the email address and the service provider of the newsletter and the basic user data for the purpose of customer service, to the company commissioned by us as well as the financial master data to our tax consultant to fulfill our tax obligations.

After termination of the registration process, the data stored by us will be deleted after 6 months. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years). The data name and address as well as other sensitive data such as account or credit card data or other data for the identification of a person are not stored by us. The data processing takes place on the basis of the legal regulations of § 96 Abs. 3 TKG as well as of Art. 6 Abs. 1 lit a (Consent) and / or lit b (necessary for fulfillment of the contract) of the DSGVO.

cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.

The deactivation of cookies may limit the functionality of our website.

Web analytics

Our website uses features of the following web analytics service and may be shared with this third party (anonymized by psyeudonymization):

Google Analytics

Google LLC ("Google")
1600 Amphitheater Parkway
Mountain View, CA 94043
United States of America

For this purpose, cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transmitted to the server of the provider and stored there. You can prevent this by setting up your browser so that no cookies are stored. We have concluded a corresponding contract data processing contract with the provider. {Use of IP addresses based on the legal basis "legitimate interest"; In this case, a pseudonymization is recommended:} Your IP address is recorded, but immediately pseudonymised [eg by deleting the last 8 bits]. As a result, only a rough localization is possible. The relationship with the web analytics provider is based on an adequacy decision by the European Commission, here if appropriate "Privacy Shield" (USA). Data processing is based on the statutory provisions of § 96 (3) TKG and Art. 6 para 1 lit a (consent) and / or f (legitimate interest) of the GDPR. Our concern within the meaning of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized. The user data is stored by us for a period of 3 years.

Browser plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en.

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: disable Google Analytics.

For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order processing

We have entered into an agreement with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic features in Google Analytics

This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain information on the age, gender and interests of the site visitors. These data are from interest-based advertising from Google and from third-party visitor data. This data can not be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section "Opposition to Data Collection".

data minimization

In accordance with the principles of data avoidance and data minimization, we store personal data only as long as is necessary or required by law (statutory retention period). If the purpose of the information collected does not apply or if the storage period ends, we block or delete the data.

For more information from and about Google or Google Analytics: https://www.google.com/analytics/terms/en.html and https://policies.google.com/hl=en

Newsletter

You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. In order to provide you with targeted information, we also collect and process voluntary information about your interests and preferences You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: info@melodypleasure.com We will immediately delete your data in connection with the newsletter dispatch.

Your rights

You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

Query your data

To query your data we need a clear identification of your person. In addition to the email address used, we require the full name and postal address as well as a copy of your valid identity card or valid passport.

As a precautionary measure, we also point out that excessive query behavior leads to costs at the expense of reimbursement and the lack of identification that leads to a rejection of the request.

Contact

You can reach us under the following contact details:

Damel Media
C / O DSGVO - Data Protection Officer

Prins Hendriklaan 21
3214CS Zuidland
The Netherlands
info@melodypleasure.com

Change of our privacy policy

In order to ensure that our privacy policy always complies with current legal requirements, we reserve the right to make changes at any time. This also applies in the event that the privacy policy has to be adapted due to new or revised services, for example new services. The new privacy policy will then take effect on your next visit to our offer.

As of july 2019, Zuidland, The Netherlands